Shipping policy
Shipping & Delivery Policy
Delivery Areas
Crestfield Furnitures currently delivers across South Africa. Delivery availability may vary depending on your location.
Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders are processed on weekends or public holidays.
Delivery Timeframes
Estimated delivery times:
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Gauteng: 2–5 business days
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Major Cities: 3–7 business days
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Outlying Areas: 5–10 business days
Please note that custom or made-to-order furniture may take 7–14 business days or longer, depending on the item.
Delivery Fees
Delivery costs are calculated at checkout based on your location and order size.
In some cases, we may offer free delivery promotions, which will be clearly stated on our website.
Order Tracking
Once your order has been dispatched, you will receive a notification with tracking details (where applicable).
Delivery Conditions
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Please ensure someone is available to receive your order at the delivery address.
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Large furniture items may require sufficient access space.
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If delivery fails due to incorrect details or unavailability, additional charges may apply.
Damaged or Missing Items
If your order arrives damaged or incomplete:
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Notify us within 48 hours of delivery
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Send photos and order details to matthews@crestfieldproperty.co.za
We will assess and arrange a replacement or resolution as quickly as possible.
Contact Us
For delivery-related enquiries:
📞 +27637286993
📧 matthews@crestfieldproperty.co.za
Crestfield Furnitures — Reliable delivery you can trust.